We are looking for a thoughtful and proactive Customer Success Manager who can effectively and empathetically interact with our customers. You will be responsible for building trusted customer relationships, defining and executing up-sell opportunities, and advising on best practices to ensure long-term project success for the customer and the company.
This position is based in New York.
Tell us a bit about yourself. What have you done before? What are you interested in? What motivates you? Please don’t send a generic cover letter. We’d rather hear your short intro in the summary section.
Why should you join Sellics? We offer:
Sellics is revolutionizing commerce, starting with the world’s biggest online marketplace: Amazon. From starting as a group of friends with targeted business insights and under €2,000 in self-invested startup capital, we’ve transformed into the force we are today: a profitable and funded Scale-Up company providing data-driven and Ai-powered B2B SaaS solutions to help Sellers, Vendors, and Agencies across the world be successful on Amazon.
The secret to our success is our team, a group of more than 125 highly-engaged, intelligent, dynamic employees from over 35 countries, spread out across our offices in Berlin and New York City. We’re a pack of people who care about each other, the values we live by, and the success story we’re all helping to write. But don’t just take our word for it… here’s what our teammates themselves (and other candidates!) have written about us on Glassdoor. And, check out this video for even more of a sneak peek of life at Sellics!
Ready to take our company and your career to the next level? We’re looking forward to your application!
We’re proud of our unique culture and the range of experience and perspectives that make it up. As an equal opportunity employer with a friendly, inclusive, and diverse workplace, we eagerly welcome applications from people with all backgrounds and identities.